Accessibility Statement
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> This document has been drafted from standard templates. It has NOT been reviewed by legal counsel. DO NOT publish or enforce until a Canadian lawyer (Ontario-licensed) has reviewed, amended, and approved. > Last drafted: 2026-04-19
Accessibility Statement
Company: Aletheos Technologies Inc., an Ontario corporation with its registered office at 4005 Don Mills Road, Toronto, ON M2H 3J9, Canada (hereinafter "Aletheos") Jurisdiction: Province of Ontario, Canada Effective Date: [TO BE SET BY LAWYER UPON APPROVAL] Version: DRAFT-1.0
1. Our Commitment to Accessibility
1.1 Aletheos is committed to ensuring that its website and platform are accessible to all users, including persons with disabilities. We believe that digital accessibility is both a legal obligation and a matter of equal participation.
1.2 This Accessibility Statement is published in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 ("AODA") and Ontario Regulation 191/11 (Integrated Accessibility Standards). It applies to the Aletheos website ([https://aletheos.tech]) and the Aletheos web application dashboard.
1.3 [LAWYER NOTE: AODA compliance obligations depend on organization size and type. If Aletheos is a private-sector organization with 1-49 employees, compliance requirements are less extensive than for organizations with 50+ employees. Confirm which tier applies before publishing this statement and adjust section 3 accordingly.]
2. Accessibility Standard
2.1 Target Standard. Aletheos is working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA, as incorporated into Ontario's Integrated Accessibility Standards Regulation.
2.2 Current Status. As of the effective date of this Statement, the following components of the platform are undergoing accessibility review: (a) Marketing website ([https://aletheos.tech]) — [STATUS: initial review in progress / CONFIRM BEFORE PUBLISH] (b) User dashboard and account management — [STATUS: initial review in progress / CONFIRM BEFORE PUBLISH] (c) API documentation — [STATUS: TO BE ASSESSED]
2.3 Known accessibility gaps identified to date:
See the separate Known Gaps report at accessibility-known-gaps.md for the current list of WCAG 2.0 Level AA findings as of the date of this Statement. That report is refreshed each time a new public page is added to the website and each time a WCAG audit is re-run.
2.4 We aim to remediate known issues within 12 months of this Statement's effective date and to achieve full WCAG 2.0 Level AA conformance on all public-facing pages and primary user workflows.
3. AODA Compliance Obligations
3.1 Customer Service. Aletheos provides accessible customer service in accordance with Ontario Regulation 429/07 (Accessibility Standards for Customer Service) and the Integrated Accessibility Standards Regulation. Customers may communicate with us by email or telephone. We will accommodate communication needs upon request.
3.2 Information and Communications. Aletheos will make new and significantly refreshed web content accessible in accordance with WCAG 2.0 Level AA. Upon request, we will provide information and communications in accessible formats or with communication supports, as described in section 4.
3.3 Employment. [LAWYER NOTE: If Aletheos employs staff in Ontario, AODA employment accessibility obligations apply — return of accessible formats, accommodation, etc. Insert relevant section if applicable.]
3.4 Multi-Year Accessibility Plan. [LAWYER NOTE: Ontario organizations with 20+ employees must have a multi-year accessibility plan. If Aletheos reaches this threshold, a formal plan must be created and posted. Include a placeholder commitment here.] Aletheos will develop and post a multi-year Accessibility Plan if and when Ontario employment thresholds require it. We will review and update the Plan at least every 5 years.
4. Alternative Formats and Communication Supports
4.1 You have the right to request accessible formats and communication supports for information on our website or in documents we provide.
4.2 To request an accessible format, contact us at: - Email: accessibility@aletheos.tech [CONFIRM EMAIL EXISTS OR USE legal@aletheos.tech] - Subject line: "Accessible Format Request"
4.3 We will respond to accessible format requests within 5 business days and will provide the accessible format or communication support within 15 business days of your request, or will advise of a timeline if additional time is needed.
4.4 Accessible formats available upon request include (where practicable): (a) Large print; (b) Plain language summaries; (c) Screen-reader-compatible versions of documents; (d) HTML versions of PDF documents.
5. Feedback Mechanism
5.1 We welcome feedback on the accessibility of our platform. If you experience an accessibility barrier, please let us know:
- Email: accessibility@aletheos.tech [or legal@aletheos.tech]
- Subject line: "Accessibility Feedback"
- Include: A description of the barrier encountered, the URL or feature affected, and your preferred method of follow-up.
5.2 We will acknowledge all accessibility feedback within 5 business days.
5.3 If you are not satisfied with our response to your accessibility feedback, you may file a complaint with the Accessibility Directorate of Ontario via the Ontario Human Rights Commission ([https://www.ohrc.on.ca]) or the Ontario Human Rights Tribunal.
6. Third-Party Content and Platforms
6.1 Our platform may include content, tools, or links from third parties (e.g., Stripe payment forms, embedded analytics). We do not control the accessibility of third-party content and cannot guarantee their WCAG 2.0 compliance. We will notify third-party providers of any reported accessibility issues in their components.
7. Review and Updates
7.1 Aletheos will review and update this Accessibility Statement at least annually, or after any significant change to the platform or its accessibility status.
7.2 Updates will be posted at [https://aletheos.tech/legal/accessibility].
8. Governing Law
8.1 This Accessibility Statement is published pursuant to the Accessibility for Ontarians with Disabilities Act, 2005 (Ontario) and the Integrated Accessibility Standards Regulation (Ontario Regulation 191/11).
8.2 Governing Law: This Statement and any obligations arising from it are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Contact: legal@aletheos.tech (or accessibility@aletheos.tech once established) Governing Law: Province of Ontario, Canada, and the federal laws of Canada applicable therein. Disputes: Courts of Ontario, Canada.
9. Company Size — AODA Applicability
Aletheos Technologies Inc. currently employs fewer than 50 people and therefore falls under the small-organization tier of the Accessibility for Ontarians with Disabilities Act, 2005 and its Integrated Accessibility Standards Regulation (IASR, O. Reg. 191/11). Specifically:
- §3 Statement of Commitment is published (this Statement).
- §11 Feedback mechanism is in place (see §4 above).
- §14 Accessible Websites and Web Content — target WCAG 2.0 Level AA on all public-facing pages by 2021 (deadline already passed; see Known Gaps).
- §80.17–80.19 Employment Standards are applied internally where relevant to hiring, performance management, and return-to-work accommodation.
Aletheos will re-evaluate AODA obligations if employee headcount reaches 50 or more, at which point additional obligations (multi-year accessibility plan, annual status reports, filed compliance reports every 3 years) apply.